How To Troubleshoot Your Nexus 7 Tablet
Here are some typical problems you may encounter on the Nexus 7 tablet and some suggestions for a solution:
Take care of general trouble. For just about any problem or minor quirk, consider restarting the Nexus 7: Turn it off and then turn it on again. This procedure will most likely fix a majority of the problems you encounter.
Check the Wi-Fi connection. Ensure that the Wi-Fi network is set up properly and working. This process usually involves pestering the person who configured the Wi-Fi router or, in a coffee shop, bothering the cheerful person with the bad haircut who serves you coffee.
Reset the Wi-Fi connection. Perhaps the issue isn’t with the Nexus 7 but rather with the Wi-Fi network. Some networks have a “lease time” after which your tablet might be disconnected. If so, turn off the tablet’s Wi-Fi and then turn it on again. This technique often solves the issue.
Music is playing, and you want it to stop. It’s awesome that the Nexus 7 continues to play music while you do other things. Getting the music to stop quickly, however, requires some skill. You can access the play controls for the Play Music app from a number of locations. They’re found on the lock screen, for example. You can also find them by pulling down the notifications shade.
An app has run amok. Sometimes, apps that misbehave let you know. You see a “Sorry” warning on the screen announcing the app’s stubborn disposition. When that happens, touch the Force Close button to shut down the errant app.
When you see no warning or an app appears to be unduly obstinate, you can shut it down the manual way by following these steps:
Open the Settings app.
Select the Running category from the top of the screen.
You can swipe the screen to the left to get to the category from the Downloaded category.
Choose the app that’s causing you distress.
For example, a program doesn’t start or says that it’s busy or has another issue.
Touch the Stop button.
The app stops.
After stopping the app, try opening it again to see whether it works.
If the app continues to run amok, contact its developer: Continue with Step 7. Otherwise, you’ve fixed the problem.
Open the Play Store app.
Touch the My Apps button at the top of the screen.
Choose the app you’re having trouble with.
Scroll down to the Developer section and choose the Send Email item.
Send the developer a message describing the problem.
Reset the Nexus 7 software. When all else fails, you can do the drastic deed and reset all tablet software, essentially returning it to the state it was in when it first popped out of the box. Obviously, you should not perform this step lightly. In fact, consider finding support before you start the following process:
Start the Settings app.
Choose Backup & Reset.
Choose Factory Data Reset.
Touch the Reset Tablet button.
Touch the Erase Everything button to confirm.
All the information you’ve set or stored on the Nexus 7 is purged. The purge wipes out apps you’ve downloaded, music, synchronized accounts, everything.
Again, do not follow these steps unless you’re certain that they will fix the problem or you’re under orders to do so from someone in Tech Support.
Picture courtesy – theunlockr.com
by techtalks @TechTalks January 25, 2016 5:12 AM UTC